Voice Solutions
We design and deploy enterprise-grade VoIP systems powered by Asterisk or Serverless design. From business phone systems to call centers, we deliver reliable, scalable voice communication solutions with 25+ years of telephony expertise.
Services
Asterisk PBX Implementation
Custom Asterisk PBX design and deployment. Extensions, dial plans, IVR menus, voicemail, call recording, and conference bridges tailored to your workflow.
Business Phone Systems
Complete business telephony solutions with desk phones, softphones, mobile integration, and unified presence. SIP-based systems with auto-attendant and call routing.
Call Center Solutions
Multi-agent call queues, skills-based routing, real-time monitoring, call analytics, and CRM integration. Inbound, outbound, and blended operations.
SIP Trunking
Connect your PBX to the public telephone network via SIP trunking. Cost-effective, scalable connectivity with multiple carrier options and failover.
Unified Communications
Integrate voice, video, messaging, and presence into a single platform. Desktop and mobile clients with conferencing and screen sharing capabilities.
Voice System Maintenance
Ongoing support for your voice infrastructure. System monitoring, updates, troubleshooting, user management, and capacity planning.
Technologies & Integrations
Our voice solutions integrate with your existing business systems:
- PBX Platforms: Asterisk, Serverless solutions via API
- Hardware: Polycom, Yealink, Grandstream, Cisco IP phones
- Integration: Your website, custom designs, Salesforce, HubSpot, Zoho
- Softphones: Any SIP supported softphone, WebRTC (no app required)
- Analytics: Real-time dashboards, call recordings, CDR reporting, Transcriptions, Sentiment Analsys
Implementation Lifecycle
- Assessment: Evaluate your workflows, data, and technical infrastructure to identify AI opportunities.
- Prototype: Build proof-of-concept to validate feasibility and demonstrate value.
- Integrate: Connect AI components to your systems with proper authentication, error handling, and monitoring.
- Evaluate: Test performance, accuracy, and user experience. Iterate based on feedback.
- Deploy: Launch to production with documentation, training, and ongoing support.
Packages
Starter
Assessment & Roadmap
- 2-week engagement
- Process evaluation
- Use case prioritization
- Technical architecture
- Implementation plan
Build
Single Integration
- 4-8 week project
- One AI feature/agent
- System integration
- Testing & validation
- Deployment & handoff
Scale
Multi-Feature Platform
- 3-6 month engagement
- Multiple AI capabilities
- Data pipeline setup
- Monitoring & governance
- Team training
Support
Ongoing Maintenance
- Monthly retainer
- Model updates
- Performance tuning
- Feature enhancements
- Priority support
Frequently Asked Questions
How long does integration take?
Timeline varies by complexity. A simple chatbot can be deployed in 1 to 3 days. More complex systems with multiple integrations and custom models take 1-2 months.
Do you work with existing systems?
Yes. We integrate with your current tech stack including CRMs, ERPs, databases, and cloud platforms. No need to replace your existing infrastructure.
What about data privacy?
We prioritize security and compliance. Options include private model hosting, on-premises deployment, and SOC 2/HIPAA compliant architectures.
Do you provide training?
Yes. All projects include documentation and training for your team. We also offer ongoing workshops on AI best practices and prompt engineering.