Privacy Statement
Effective Date: [Insert Date]
This Privacy Statement applies to all Maple-branded products and services (“Maple,” “we,” “us,” “our”), owned and operated by Joel & Nanz Inc.
1. Who we are
MapleWorkSuite and related Maple products are provided by Joel & Nanz Inc. Contact: support@mapleworksuite.com
2. Information we collect
- Account data (contact info, login credentials)
- Usage data (logs, device info, telemetry)
- Content you provide (uploads, tickets, form inputs)
- Third-party integration data where authorized
3. How we use information
- Provide and improve the Services
- Security, fraud prevention, and abuse detection
- Support, troubleshooting, and service quality
- Legal compliance and enforcement of terms
4. Sharing
We may share data with:
- Service providers (hosting, telecom, analytics, payments) under appropriate safeguards
- Legal/ regulatory bodies where required by law
- In a merger, acquisition, or asset sale with notice where required
5. AI/automation
Some Services use AI/automation. Inputs and outputs may be processed by third-party AI providers under contractual safeguards. Do not submit regulated or sensitive data unless your plan and agreements explicitly permit it.
6. Cookies and tracking
We may use cookies, logs, and similar technologies for authentication, session continuity, analytics, and product improvements. You can control cookies via your browser settings; some features may not function without them.
7. Data retention
Data is retained for as long as needed for the purposes above, to meet legal obligations, resolve disputes, and enforce agreements.
8. Security
We implement administrative, technical, and physical safeguards appropriate to the risk. No system is 100% secure; you are responsible for protecting your credentials and configurations.
9. Your choices
- Access/update: Contact support to access or correct your account data.
- Opt-out: You may opt out of marketing communications; transactional messages may still be sent.
- Deletion: Requests are honored subject to legal and operational requirements.
10. International data transfers
Data may be processed in Canada and other jurisdictions. We use contractual and technical safeguards where required for cross-border transfers.
11. Children
Services are not directed to children under 18. We do not knowingly collect data from children.
12. Changes
We may update this Privacy Statement. Continued use after an update means you accept the revised statement.
13. Contact
Questions or requests: support@mapleworksuite.com